Spotifys Daniel Ek ger inte många intervjuer. Han har därför blivit flitigt citerad från den Q&A han gjorde i veckan på frågeportalen 
Quora.com. MI har grävt i svaren.
Om starten…
“We chose a narrow market to begin with that we knew how to serve well – Sweden. Had we started with the US there’s no way we would still be around. The US market just wasn’t ready. Second, we spent an insane amount of time focusing on latency, when no one cared, because we were hell bent on making it feel like you had all the world’s music on your hard drive. Obsessing over small details can sometimes makes all the difference.That’s what I believe is the biggest misunderstanding about the minimum viable product concept. That is the V in the MVP. And we did it all legally together with the industry when we had a political party in Sweden called the Pirate Party – which was a real party, with more than 7% of all votes. People thought we were crazy to work with the music industry. The general thinking was to just do whatever you wanted with music and then ask for forgiveness later.”
Om affärsmodellen Spotify jämfört andra streamingtjänster…
“We have a very different business model in that Spotify is predominantly subscription. With subscription comes predictable revenues. So we feel comfortable investing in new markets, investing in our product and our content, because we know we have a robust, growing business model behind us.”
Om Spotifys plats i musikbranschen, och hur man ska få artister att vara med…
“Well, there are really two answers to that question, On the one hand, we’re trying to keep doing better what we’ve been trying to do since we started Spotify – deliver great value to consumers and create value for artists by making sure that they are paid fairly for their amazing music and that we help them find new audiences in the process. We’re working harder than ever to build ties to the creative community.”
“At the same time, we’re also working harder than ever to build ties to the creative community – artists, songwriters, producers and others – so that they understand how our business works and how committed we are to helping them succeed. And part of both of those things – creating value and communicating better – means that we are also focused on hearing from creators about how we can help them, how we can create new tools that use our platform to help them find new fans, connect with those fans, learn about their audiences, get them to live shows, and more.”
“Well, let’s start with the big picture – the music industry is growing again, The music economy – like so much of the rest of the economy, from cars to publishing to news – is changing as it moves from an ownership model to an access model. And like any change, it can be complicated and challenging for lots of people. We get that, and we understand that. So it’s our responsibility to make sure that artists – and songwriters and producers and everyone else in music – understands that we are in this together with them, and that we are committed to their success. Look, we pay the great majority of our revenue back to the music industry. And as we grow, that revenue is really making a difference.
“Many people don’t realize that the music industry was in decline throughout the download years. Many people don’t realize that the music industry was in decline throughout all the download years (with a one year exception in which it was basically flat). Now, finally, after years and years of decline, music is growing again, streaming is behind the growth in music, and Spotify is behind the growth in streaming.”
“So ultimately, we think the best measure of our contribution to the industry will be results – results that will give thousands and thousands of artists, songwriters, producers and so on the chance to do what they love, and their fans love, while being paid fairly for doing it. We love music, we love all the amazing people who make it, and we want to succeed together.”
Om Spotify i relation till konkurrenter som Apple och YouTube…
“I believe in focus. All of the companies you mention have music as a hobby, a very small part of their overall business. We do one thing and try to do it really well. This means we have a company 100% dedicated to finding the right content, personalizing it for you and serving it up with partners who are specialized in what they do. The big platform companies don’t generally like partnering. We do. This opens up lots of doors. To put it another way, we are really focused on delivering the best possible music experience you can find. I’m not saying we don’t think about the competition – of course we do, it would be crazy not to. But we think about them more in terms of how to make Spotfy so easy, so fun, and so relevant for our users that whether you wait on lines for every new Apple device, get your groceries from Amazon Prime, or use every Google mail and workplace app, you still want to listen to music on Spotify because it’s the best experience there is.”
Om vilken som var den första låten på Spotify…
”Don’t think we ever made a thing about that. Now that I think about it, it’s a pretty big bummer we didn’t!!”
Om hur man blir upptäckt som artist…
”The easiest way today is to convince people to put it in their playlists and share it if they like it. Both of those channels are massive and they can lead to to more promotion through our viral chart, through Discover Weekly, to being featured as a new release, etc. Spotify is a democratic system in the sense that if people really like it, and the ’vital signs’ as we call them are good, then the system will figure it out and spread the word.”
Om Stockholm jämfört Silicon Valley…
”I don’t think about it like that. There’s only one Sillicon Valley. What Stockholm has, though, are roots deeply tied to creativity and engineering. It is not a coincidence that Spotify, Max Martin, Soundcloud, Kobalt and even the original product teams behind Beats Music and Tidal are all Swedish. I think that the start-up hubs of the future will become more specialized as domain specific experience will be more and more important for the startups of the future.”
Om börsintroduktion…
“When we set out to build Spotify we already knew that we didn’t want to build the company to sell the company. We wanted to build something for the long term. I think we were all super excited about this commitment to the long term and what it meant for building a culture. We talked a lot about not taking shortcuts. When we set out to build spotify… we wanted something for the long term. That sometimes meant that we did things in a way that was too complicated. As an example, when we built our first playlist system we realized we needed some sort of version control, in case you accidentally made changes you didn’t like. And then we realized that the system ought to be distributed. After about 12 months of building it, it became evident that what we had built was a database engine. We could have saved so much time if we had done that from the beginning instead. Luckily, most of our architecture choices weren’t as bad…”
Om framtiden…
“We really want to soundtrack every moment of your life. So what excites us are when we are able to do that in moments which may seem counter-intuitive at first. Take sleep as an example. Millions of people every day (or night!) now go to sleep listening to Spotify. This is a behavior that is brand new for a huge chunk of that same audience. So as we think about Spotify in the future, it’s really all about bringing music (and other media) to more moments in your life. In order to do that, we need better recommendations, better partnerships and the right content for those moments.”
Länk till hela sessionen:
https://www.quora.com/profile/Daniel-Ek/session/76/?__snids__=1564955752&__nsrc__=4
Lars Nylin
